DGASPC (General direction of social assistance for children protection) is a public institution with the role of providing , at territorial level, the enforcement of the social assistance policies and strategies in terms of protection of children, family, lonely , old people, people with disabilities, or any other person in need. Considering the wide range of activities performed, the services of the institution are constantly requested by a large number of citizens. Hence the necessity to organize the information in an efficient manner and to integrate all kind of services in a single and efficient system for the management of the activity.

Trencadis has developed and implemented a performing computer based solution which manages in an integrated manner all kinds of social services provided as per the legislation. The solution allows , among others , the unitary recording of all requests submitted, the possibility to interconnect with other developed modules, easy track of information with help of filtering and ordering system and to issue and print out documents and activity reports customized with the logo/letterhead of the institution.

The Social Assistance application has increased the efficiency of the working processes in DGASPC, Sector 1 Bucharest, and has improved the delivery time of the services. The application allows the institutions to readily answer to the public requests and provides better transparency of the performed activities.